Filter Shipment Data by Specific Events
Overview
The “Specific events” filter assists users in filtering shipments based on particular tracking events, such as failed delivery attempts, misrouted, held by customs, etc. occurred at a specific location, date, and triggered by a particular reason. This makes it easier to quickly identify shipments that need attention, troubleshoot issues, or perform deeper event-based analysis without manually checking each shipment.
What you'll learn
How to filter shipments by specific events
- Navigate to Shipments in your AfterShip Tracking admin.
- Click Add filters.
- Select Specific events under the Advanced filters category.
- Click "+Add filter group". Filter group 1 appears.
- Select the Event type, for example, Redelivery scheduled.
- Add Conditions like Event Date, Location, and Reason.
- Date - To select the date when the event/issue occurred, you can:
a. Choose a specific date.
b. Select a date between Date 1 and Date 2.
c. Pick the date from the last X days.
d. Use is before to find records before a specific date.
e. Use is after **to find records **after a specific date.
- Location - To select a specific Country, State, and City where an event/issue occurred, you can:
a. Choose a location that includes one or multiple Countries, States, and Cities.
b. Choose a location that excludes one or multiple Countries, States, and Cities.
- Reason - To select a specific reason that caused an event/issue, you can:
a. Choose a reason that includes one or multiple reasons.
b. Choose a reason that excludes one or multiple reasons.
- The selected value will be applied to populate the filtered shipments list in real-time.
Specific events and issues supported
An Event is a situation that occurs during the logistics and transportation of a package, each associated with a timestamp and tracking number for logistics companies and customers to track the location and status of the package.
- An event/issue always has a location and a time where and when it happened
- An event/issue may have a reason that leads to that event/issue happening
Here’s the list of all the events and issues supported by AfterShip Tracking to filter shipment data based on when, where, and why those events and issues happened.
Go get a detailed tutorial on what each of these events and issues mean, visit here.
Filter options | List of events and issues |
|---|---|
Specific activities | Shipment canceled |
| Redelivery scheduled (with selected reasons) |
| Dropped off at a collection point |
| Misrouted |
| Rerouted |
| Failed delivery attempt |
| Delivered to neighbor |
| Delivered to a location |
| Returned to sender (with selected reasons) |
| Held by customs (with selected reasons) |
| Lost |
| Damaged |
| Signed by customer |
| Handed over to last mile carrier |
| Received by last mile carrier |
| Delayed (with selected reasons) |
| Picked up |
| Returned to sender requested (with selected reasons) |
| Rejected by recipient (with selected reasons) |
Key takeaways
- Narrow down shipments based on what happened, where it happened, when it happened and why it happened.
- You can filter shipments by event type and add conditions like event date, event location, and event reason for deeper accuracy.
- This feature helps you quickly identify shipments that require attention without searching through and reviewing each one.
- All major logistics events, such as failed attempts, customs holds, reroutes, cancellations, and damages, are supported.
- Real-time filtering ensures you can instantly analyze event-driven shipment patterns and take timely action.
Updated on: 27/11/2025