Articles on: Tracking & Status

Filter Shipment Data by Specific Events

Plans: Premium, Enterprise Standard and Advance Platforms: All platforms


Overview


The specific events filter in AfterShip Tracking assists users in filtering shipments based on events that occurred at a designated time or location and were triggered by a particular reason.
To filter shipments by specific events


  1. Navigate to ** Shipments ** in your AfterShip Tracking admin
  2. Click Add filters
  3. Select Specific events under the Advanced filters category



  1. Select the Event type, for example, Redelivery scheduled



  1. Add Conditions like Date, Location, and Reason



  • Date - To select the date when the event/issue occurred, you can:


a. Choose a specific date.
b. Select a date between Date 1 and Date 2.
c. Pick the date from the last X days.


  • Location - To select a specific Country, State, and City where an event/issue occurred, you can:


a. Choose a location that includes one or multiple Countries, States, and Cities.
b. Choose a location that excludes one or multiple Countries, States, and Cities.


  • Reason - To select a specific reason that caused an event/issue, you can:


a. Choose a reason that includes one or multiple reasons.
b. Choose a reason that excludes one or multiple reasons.



  1. The selected value will be applied to populate the filtered shipments list in real-time



Specific events and issues supported


An Event is a situation that occurs during the logistics and transportation of a package, each associated with a timestamp and tracking number for logistics companies and customers to track the location and status of the package.


  • An event/issue always has a location and a time where and when it happened
  • An event/issue may have a reason that leads to that event/issue happening


Here’s the list of all the events and issues supported by AfterShip Tracking to filter shipment data based on when, where, and why those events and issues happened.


Go get a detailed tutorial on what each of these events and issues mean, ** visit here **


Filter options

List of events and issues

Specific activities

Return To Sender (with selected reasons)

Shipment Lost

Shipment Damaged

Shipment Canceled

Redelivery Scheduled (with selected reasons)

Shipment Dropped Off At A Collection Point

Misrouted Rerouted

Rejected By Recipient

Delivered To Neighbor

Signed by customer

Delivered To A Location

Held By Customs (with selected reasons)



Updated on: 16/05/2024