How to Connect Your BRT Account

Overview

Connecting your BRT carrier account to AfterShip allows us to retrieve shipment updates directly using your account credentials. This enables more accurate tracking information for your customers and ensures you stay informed about delivery progress.

This guide outlines how to obtain your BRT login credentials and set up the integration within your AfterShip Tracking admin.

Carrier Name: BRT
Slug: brt-it-api

Steps to connect your BRT account

Follow these steps to successfully integrate your BRT account with AfterShip:

Request credentials from BRT: Reach out to BRT’s point of contact, Luca Giacomelli at luca.giacomelli@brt.it. Include AfterShip’s carrier integration team in the email for smooth coordination.
Obtain login details: You’ll need a username and password, which are required to track shipments.
Connect the account in AfterShip:

a. Go to Settings > Carriers in the AfterShip admin.


b. Search for BRT.
c. Click Connect now.


d. Enter the provided username and password.
e. Click Connect to save the connection to activate tracking.



Once connected, AfterShip will begin fetching tracking updates for shipments associated with BRT.

FAQs

1. Why do I need to connect my BRT account?

Without connecting your account, AfterShip cannot retrieve tracking updates for BRT shipments using your specific account details.

2. What if I don’t know who to contact at BRT?

Use the contact provided in this article. If you face issues, reach out to AfterShip’s support team for assistance.

3. Is the connection secure?

Yes, all API credentials are encrypted and securely stored by AfterShip.

Key takeaways

Contact BRT support (Luca Giacomelli) to obtain your account credentials.
You must have a valid username and password to connect your account.
Connection setup is done through the Carriers section in AfterShip.
Ensure you include AfterShip’s team in the email thread for faster setup.

If you have any questions or encounter issues during setup, contact our support team for quick help.

Updated on: 26/05/2025