Articles on: Carriers

How to Connect Your GLS Italy Account

Overview


Connecting your GLS Italy account via FTP ensures that AfterShip can automatically retrieve tracking updates for your shipments. By activating your GLS Italy account number and providing FTP details, you’ll gain seamless visibility into delivery statuses directly from the AfterShip dashboard.


Carrier Name: GLS Italy  
Slug: gls-italy-ftp


Steps to connect your GLS Italy account


  1. Request account activation from GLS Italy: Reach out to your GLS Italy account manager and ask them to activate your account number for FTP tracking.
  2. Provide FTP details and loop in AfterShip: In your email, include:



  1. Await confirmation and configuration: Once GLS Italy confirms activation, AfterShip’s integration team will configure the gls-italy-ftp courier app on your behalf.
  2. Verify tracking updates: Return to your AfterShip admin and check Settings > Carriers to confirm that GLS Italy is connected and active.


FAQs


1. What credentials are needed for GLS Italy integration?


You need your GLS Italy account number and the FTP host ftp.gls-italy.com.


2. Who handles the technical configuration?


AfterShip’s carrier integration team configures the carrier app once you provide confirmation from GLS Italy.


3. How do I know the connection is active?


Check the Carriers section in your AfterShip settings, GLS Italy will appear as connected.


4. Is FTP integration secure?


Yes, FTP encrypts data transfer for secure tracking updates.


Key takeaways


  • Activate your GLS Italy account number via your account manager.
  • Use ftp.gls-italy.com as the host for your FTP connection.
  • CC AfterShip’s carrier integration team to streamline setup.
  • AfterShip will complete the courier app configuration once you share confirmation.


Appendix


  • Slug: A unique identifier in AfterShip (gls-italy-ftp) used to map shipments to GLS Italy.
  • FTP (File Transfer Protocol): A standard network protocol for transferring files between servers, used here to fetch tracking updates.


Additional resources



If you encounter any issues, contact our support team for prompt assistance.



Updated on: 27/05/2025