Articles on: Carriers

How to Connect Your Postaplus-Webhook Account

Overview



To ensure AfterShip receives timely tracking updates from Postaplus, you’ll need to establish a webhook connection between your carrier account and AfterShip. This setup allows Postaplus to push shipment status updates directly to AfterShip, improving tracking reliability and visibility for your logistics operations.

This connection type requires coordination with both your Postaplus Account Manager and AfterShip’s integration team.

Carrier: Postaplus  
Slug: postaplus-webhook

Steps to connect your Postaplus account



Follow the below steps below to set up your Postaplus webhook connection:

Register with Postaplus: Sign up or log in at https://www.postaplus.com/create_account.
Coordinate webhook configuration:

Option A: Contact your Postaplus Account Manager to configure the webhook so tracking updates are sent to AfterShip.
Option B: Email your Postaplus Point of Contact (POC), making sure to cc AfterShip’s carrier integration team. We’ll help enable tracking file transfers on your behalf.

Log in to AfterShip Tracking:

a. Go to your AfterShip admin dashboard.
b. Navigate to: Settings > Carriers > Add > Connect now.


Enable the webhook connection: Contact AfterShip’s support team with your Organization ID to finalize the connection. Our team will assist you with the configuration.

FAQs



1. Do I need an API key for Postaplus webhook setup?


No API key is needed for this connection. Instead, Postaplus pushes tracking data directly to AfterShip’s webhook endpoint.

2. Where can I find my AfterShip Organization ID?


You can find your Organization ID in the AfterShip admin by going to your username > Manage organization.


Key takeaways



A webhook connection allows real-time tracking updates from Postaplus to AfterShip.
You must register on the Postaplus platform and request tracking configuration.
Final setup requires support from both Postaplus and AfterShip’s integration team.
No API key is required, just coordination and a valid Organization ID.

If you face any issues during the setup or need further clarification, contact our support team for assistance.

Updated on: 28/05/2025