Articles on: Tracking & Status

How to Search Individual Shipments

Plans: All plans Platforms: All platforms


Overview


AfterShip Tracking lets you search your shipment on the Shipments dashboard individually and in bulk. For finding individual shipments, multiple segments are supported that you can put on the search bar to find the shipment you are looking for.


Steps to follow


  1. Go to ** Shipments ** in your AfterShip Tracking admin
  2. On the Search bar, input one of the following segments to retrieve the shipment associated with that segment.


Segment

Description

Tracking number

Tracking number of a shipment.

Shipment title

Title that can be customized by users. By default this field shows the tracking_number

Order number

The identifier of the order is usually the order number merchants show to their customers.

Order ID

The globally unique identifier of the order, used usually for the merchant's internal reference.

Customer name

The person who placed the order, or the person in whose name the order is placed.

Email address

Email address(es) to receive the tracking updates notifications

Phone number

Phone number(s) to receive the SMS tracking updates notifications

Custom fields

The custom fields that are described and set up by users and created via API, CSV, or Admin.

Note

Note can be customized by users.


Examples


Search shipment(s) by carrier



Search shipment(s) by email



Search shipment(s) by tracking number

Updated on: 02/01/2024