Articles on: Tracking & Status

Understand AfterShip Tracking Order Status Mapping

Overview


This is how your eCommerce platform order statuses will be mapped against AfterShip Tracking order statuses.


Order statuses for every platform differs and will be mapped to AfterShip Tracking accordingly.



Shopify


eCommerce platform status

Definition

AfterShip Tracking status

Shopify.financial_status

pending

The payments are pending. Payment might fail in this state. Check again to confirm whether the payments have been paid successfully.

unpaid

authorized

The payments have been authorized.

unpaid

partially_paid

The order have been partially paid.

partially_paid

paid

The payments have been paid.

paid

partially_refunded

The payments have been partially refunded.

partially_refunded

refunded

The payments have been refunded.

refunded

voided

The payments have been voided.

unpaid

Shopify.fulfillment_status

Summarized by line items's fulfillment status (fulfillable_quantity)

null

None of the line items in the order have been fulfilled.

unfulfilled

partial

At least one line item in the order has been fulfilled.

partially_fulfilled

fulfilled

Every line item in the order has been fulfilled.

fulfilled

restocked

Every line item in the order has been restocked and the order canceled.

null

Shopify.order_status

Calculation rules

open

By defalut

open

closed

Includes closed_at

closed

canceled

Includes cancelled_at

canceled



Other platforms


To know how the order statuses of other eCommerce platforms will be against AfterShip Tracking order statuses, ** download this link **

Updated on: 16/01/2024