Frequently Asked Questions About Apps and Integrations

1. What is the order/shipment sync frequency for WooCommerce and Magento?

AfterShip syncs orders and shipments from WooCommerce and Magento every 3 hours.

2. I don't use Shopify or WooCommerce. I have a custom store. How can I use AfterShip?

If you have a custom store, you can integrate AfterShip using the AfterShip API or by importing shipments via CSV. The API allows you to programmatically add and manage tracking numbers, while CSV import lets you bulk upload shipment data directly from the AfterShip dashboard.

Updated on: 10/03/2026