Klaviyo Advanced: AfterShip-Klaviyo Email Types
Overview
When leveraging the AfterShip Klaviyo integration, you gain access to various flow metrics in your Klaviyo account, categorized into pre-ship emails, delivery summary emails, delivery update emails, delivery update emails for split shipments, and delivery anticipation emails.
What you’ll learn
In this tutorial, we’ll discuss:
- Pre-ship emails
- Delivery summary emails
- Delivery update emails
- Delivery update emails for split shipments
- Delivery anticipation emails
Pre-ship emails
Metrics | Description |
|---|---|
AfterShip: Pre-ship - Order confirmation | Notification of an order being created |
AfterShip: Pre-ship - Fulfillment stalled | Notification of an order being created but remaining unfulfilled for a specified timeframe (X days) |
AfterShip: Pre-ship - Fulfilled partial order | Notification of an order being fulfilled partially. There are going to be separate notifications for each partial fulfillment. |
Delivery summary emails
Metrics | Description |
|---|---|
AfterShip: Delivery summary - All items fulfilled | Notification that all shipments in an order have been shipped. |
AfterShip: Delivery summary - All items delivered | Notification that all shipments in an order have been delivered. |
Delivery update emails
Metrics | Description |
|---|---|
AfterShip: Delivery updates - Info received | Notification that a package has been shipped and is awaiting pickup by the carrier |
AfterShip: Delivery updates - In transit | Notification that a package has been picked up and is en route to the customer. |
AfterShip: Delivery updates - Out for delivery | Notification of a shipment scheduled to arrive on the same day and is out for delivery. |
AfterShip: Delivery updates - Available for pick up | Notification of a shipment delivered to a pick-up point for customer retrieval. |
AfterShip: Delivery updates - Delivered | Notification of a shipment successfully delivered to the destination. |
AfterShip: Delivery exceptions - Exception | Notification that a package is in exceptional status, such as lost, customs delay, general delay, damaged, or returned to sender. |
AfterShip: Delivery exceptions - Failed attempt | Notification that a carrier unsuccessfully attempted to deliver a package. |
AfterShip: Delivery exceptions - Shipments stalled | Notification of a shipment with no updates for a specified timeframe (X days), regardless of its current status. |
Delivery update emails for split shipments
Using AfterShip event data, you can create emails containing details on split shipments (multiple shipments) within one order.
Delivery anticipation emails
Metrics | Description |
|---|---|
AfterShip: EDD - Delivery anticipation | Notification of a shipment scheduled to arrive the next day. |
AfterShip: EDD - EDD revised | Notification of a shipment’s latest estimated delivery date change. |
AfterShip: EDD - EDD missed | Notification of a shipment’s latest estimated delivery date being missed. |
If you have any queries, feel free to connect with our support team for quick assistance.
Updated on: 17/07/2024