Articles on: Analytics

Learn More About Transit Time Calculation

Plans: All plans Platforms: All platforms


Overview


We're aligning our transit time calculation with carrier standards for improved accuracy. Our previous method included the pick-up date, resulting in an extra day compared to carriers. Now, transit time starts on the first day after pick-up, aligning with carriers. This change simplifies SLA management and help you better monitor your shipping performance.


What you’ll learn


In this tutorial, we’ll discuss:



Old logic for calculating the Transit time


The picked-up date is considered as one transit day


  • When the shipment is delivered:
  • Transit time (in days) = Delivered date - picked-up date + 1


  • When the shipment is not delivered:
  • Transit time (in days) = Current date - picked-up date + 1


Example:



Only the date is considered in the calculation, not the hours.


New logic for calculating the Transit time


The picked-up date is not considered as one transit day


  • When the shipment is delivered:
  • Transit time (in days) = Delivered date - picked-up date


  • When the shipment is not delivered:
  • Transit time (in days) = Current date - picked-up date


Example:



Only the date is considered in the calculation, not the hours.


Impact


This change will impact all the transit time values in AfterShip Tracking:


  • Shipment dashboard



  • Analytics > Transit times report




If you have any queries, feel free to connect with our support team for quick assistance.


Updated on: 09/09/2024