• Shipment Events Analytics

  Overview The new Shipment Events Analytics Dashboard provides a centralized view of your shipping history, highlighting critical events such as delays, customs holds, and rerouted shipments. It helps pinpoint exactly when and where issues occur, and which carriers are involved—enabling you to identify patterns and resolve problems quickly. Events and reasons are generated from shipFew readers

• Shipment Analytics Key Performance Indicators

  Overview This article will help you understand the key performance indicators (KPIs) used in shipment analytics. The knowledge and understanding of these metrics are essential for evaluating the efficiency and effectiveness of your shipping operations. Metric Definition Time-based metrics are typically calculated using calendar days by default. If required, you can adjust your settings (https://support.aftership.com/en/article/how-to-set-up-business-days-in-order-to-delivery-time-caFew readers

• Understanding Revenue Attribution in AfterShip Dashboards

  Overview This article explains how AfterShip tracks and attributes revenue, helping you understand your dashboard metrics and make informed, data-driven decisions to boost sales. What you'll learn How AfterShip attributes revenue What's included in revenue calculations AfterShip on-site and off-site features (3-aftership-on-site-and-off-site-featuresFew readers

• Learn More About Shipment Analytics Metrics

  Overview Understanding shipment performance is essential to optimize logistics operations. This article outlines the Key Performance Indicators (KPIs) available in AfterShip Tracking’s analytics dashboards. These metrics help assess delivery efficiency, carrier performance, and customer experience. For time-based metrics, calculations are based on calendar days by default. You can switch to busiFew readers

• Updated On-Site Events and Conversions Tracking

  Set up on-site tracking to allow AfterShip to monitor how visitors behave when they interact with your tracking pages or click through notifications to visit your Shopify store.Few readers

• Understanding the Revenue Centre Dashboard

  The Revenue Center Dashboard in AfterShip helps you analyze how AfterShip products- Tracking, Personalization, and Returns, contribute to your overall store revenue.Few readers

• Understanding Revenue Insights Dashboard in AfterShip Tracking

  The AfterShip’s Tracking revenue insights give complete visibility into AfterShip-attributed revenue through branded tracking pages and tracking emails.Few readers

• Revenue Center Benchmark Dashboard

  The Revenue Center gives you a clear insight into AfterShip-attributed revenue, orders, and channel performance, helping you understand how your store is performing compared to industry standards.Few readers

• Upgraded AfterShip Shipments Analytics

  Overview AfterShip's new analytics toolkit provides visualization, user-interface, and functional improvements over the legacy version. The upgrade is designed to enhance user experience with a crisp, modern interface, advanced visualization tools, and improved scalability. Key improvements in the new version pave way to better data analysis and interpretation, customizable views, and coFew readers

• Getting Started With AfterShip Analytics

  Overview Explore the power of AfterShip's analytics, offering you a window into your shipping performance through an interactive dashboard. This feature opens the door to valuable data, providing insights into crucial aspects such as shipments, order-to-delivery time, transit time, on-time shipments, exceptions, notifications, tracking pages, shipment reviews, etc. What you'll learnSome readers

• Analyze Shipment Performance With Shipment Analytics

  Overview AfterShip’s Shipment Analytics report includes comprehensive data and insights related to the tracking and delivery performance of your shipments. You can also view the volume of shipments being tracked within a specified period, narrowed down by delivery status and destination. Let’s learn more about each component of the Shipments report in this article. What you’Some readers

• Analyze Order-to-Delivery Time Analytics Dashboard

  Overview If you’ve ever wondered why some orders take longer to reach customers, this dashboard is built for exactly that. The Order-to-delivery time dashboard helps you track how long shipments take, from the moment an order is placed to when it’s delivered. This dashboard breaks it into three clear stages: processing time, pickup time, and transit time. You can analyze processing, pickup, trSome readers

• Analyze Transit Time Report With AfterShip

  Overview Keeping a tap on average transit time is imperative for eCommerce businesses in order to deliver the best post-purchase experience. AfterShip Tracking shows a comprehensive transit time report and offers crucial filters to help users take necessary actions to improve their shipping performance. What you’ll learn: In this tutorial, we’ll discuss: Transit time reporSome readers

• Improve Delivery Performance With On-time Shipment Analytics

  With the On-time Shipment analytics dashboard, get a clear picture of how well your shipments are performing against their EDD.Some readers

• How to Check Shipping Exceptions Report

  Overview The Exception analytics dashboard allows you to track and monitor shipments that encounter exceptions – including delivery issues such as delays, returns to sender, damage, or loss. This helps you to quickly identify the reasons behind delivery issues and take data-driven decisions to improve performance.  Use this dashboard to get answers to your questions, like when exceFew readers

• Everything You Need to Know About Notifications Analytics

  Overview The Notifications analytics dashboard enables you to track and analyze the performance of your tracking email notifications and SMS messages. Gain valuable insights into what happens after someone opens or clicks on your notifications, and use this information to optimize your engagement strategy. AccessFew readers

• Grow Your Business With In-Depth Tracking Page Analytics

  Overview AfterShip tracking page analytics sit at the core of ease, understandability, and effortless monitoring. With everything available right in front of your eyes, without having to set and sort filters to get the data you want, it gives a bird's-eye view of how your customers are interacting with your tracking page. What you'll learn In thFew readers

• Analyze Shipment Reviews to Understand Customer Experience

  Overview The Shipment reviews dashboard allows you to closely monitor and analyze the performance of the feedback (reviews) received from your customers about their delivery performance. With this in-depth data, you can gain valuable insights into your customers' delivery experience and what actions you can take to improve it. What you’ll learn In this tutorial, we will show you:Few readers

• Enable Google Analytics Tracking

  Overview Google Analytics is a tracking tool that helps you collect data from your website and mobile applications to create reports that provide insights into your business. AfterShip Tracking lets you connect your Google Analytics account to track and collect data for the activity and events on your branded tracking page. You can also access AfterShip's built-in tracking page analytics (hFew readers

• Learn More About Transit Time Calculation

  Overview We're aligning our transit time calculation with carrier standards for improved accuracy. Our previous method included the pick-up date, resulting in an extra day compared to carriers. Now, transit time starts on the first day after pick-up, aligning with carriers. This change simplifies SLA management and helps you better monitor your shipping performance. What you’ll learn In this tutorial, wFew readers

• Benchmark Report Analysis

  Overview The AfterShip Benchmarks Report offers comparative insights into your organization’s key performance indicators (KPIs), relative to your industry peers and other AfterShip users. With in-depth examination and analysis of these benchmark results, you can identify areas of strength and weakness in your organization and gain insights into the latest treFew readers