• Schedule SMS Notifications

  Overview AfterShip Tracking allows you to trigger swift SMS notifications for different default delivery statuses like Info received, Delivered, Exception, In transit, Available for pickup, Failed attempt, and Out for delivery. You can also schedule when you want your SMS notifications to be triggered based on your customer's timezone.Few readers

• How to Send EDD Updates With AfterShip

  Overview AfterShip Tracking supports the EDD feature that lets its users share updates on when the shipment will reach customers’ doorstep. This help guide will explain how to share updates when the EDD is missed or revised. Steps to send EDD updates with AfterShipFew readers

• Enable Timestamps for Shipment and Order Updates

  Overview Managing a multitude of shipments has always been tough, therefore keeping a record of the date and time when each shipment gets delivered is important. AfterShip facilitates shipment tracking by offering timestamp merge tags. Enable timestamps A. For customers with Old Notifications Flow enabled, Go to Notifications, Email and SMS (https://admin.aftership.com/notFew readers

• Duplicate Email Workflows and Templates

  Overview Creating email workflows and templates one by one from scratch gets repetitive and time-consuming, especially for the merchants with multiple organizations. As these flows generally have the same logo, layout, and similar content, AfterShip allows merchants to duplicate these workflows and templates to be able to use them in other organizations. Below are a few things to keepFew readers

• How to Set Up Email Notifications for Partially Fulfilled Orders

  Overview For merchants whose fulfillment centres don’t deliver orders as separate shipments, it becomes difficult to inform customers if some items from their order get shipped and some don’t. AfterShip lets merchants notify customers when their order is partially fulfilled with detailed information on the shipped and not shipped items. Steps to set up partially fulfilledFew readers

• Add UTM Tracking Link in Email Notifications

  Overview This tutorial explains how you can use UTM tracking links and append UTM parameters in AfterShip Tracking’s email notification links to gain deeper insights and track the performance of your email notifications. What you’ll learn In this article, we will discuss: WhFew readers

• Send Internal Notifications to Your Members

  Overview AfterShip Tracking lets its users send shipment-related notifications proactively. Through email workflows, automated updates can be ensured as well. Merchants can send test email or SMS notifications to themselves to ensure that everything is alright. Steps to send notifications to yourself Log in to your AfterShip Tracking accountFew readers

• Set Up Tracking Email Notifications in AfterShip

  Overview AfterShip Tracking email notifications are designed to keep your customers informed and communicate important information at every stage of the post-purchase journey. AfterShip Tracking lets you trigger automated email notifications for multiple scenarios. This tutorial will give you a tour of how to enable, customize, and trigger automated shipment notificationsPopular

• SMS Shipment Notifications With AfterShip

  Overview AfterShip provides users with the capability to send shipment notifications via SMS directly to their customers. These SMS notifications are delivered to the recipients on their registered phone numbers, ensuring effective and convenient communication.Some readers

• Customize Shipment Notifications

  Overview AfterShip Tracking gives you the complete customization freedom to edit the notification template that will be emailed to your customers. Email notifications Once email notifications are enabled, follow the steps below to customize the email notifications template. Select the template and click the Edit button displayed alongside the notification toSome readers

• Notification Delivery

  Unlike any shopping cart, sending out the shipping notifications when you change status to fulfilled or enter tracking number, AfterShip notifications are sent just when tracking data is on the web and dependent on your event trigger. Notifications are sent automatically when order is in transit, out for delivery, failed attempt, delivered or/ and exception. Each notification includes a direct tracking link which customers can click and view tracking results. All notifications are only sent wFew readers

• Enable IAM Authentication for Webhooks

  Overview AWS API service allows developers to create, maintain, publish, and monitor APIs. AfterShip supports AWS API gateway with IAM (Identity and access management) authentication as a webhook receiver. IAM authentication is a secure way of receiving webhook requests. It ensures that other members and entities have an appropriate level of access to critical resources. Enable IAM authentication Get IAM User Access Key and Secret key Encode special characters in the URLFew readers

• India - SMS Notifications Template

  Overview Effective 25th March 2019, the Indian government regulation requires pre-registration of message templates for all domestic transactional SMS sent to India. To meet this regulation, AfterShip Tracking has defined aFew readers

• Unable to Send Notifications

  Overview There can be n number of reasons why you are not able to send the tracking updates to your customers. Read through the following reasons Only tracking numbers imported after upgrading to the relevant plan are entitled to delivery notifications You have carefully setup and enable notification triggers at Notifications Emails and SMS Check if you'reFew readers

• How to Use AfterShip’s Drag-And-Drop Email Editor

  Overview AfterShip Trackig comes with an easy-to-use drag-and-drop email editor to enable you to send branded email notifications for different delivery checkpoints to your customers. This help guide will give you all the details you need to create on-brand email templates.Few readers

• Integrate OrderlyEmails With AfterShip Tracking

  Overview OrderlyEmails is a design tool that allows Shopify merchants to give a spin to their ordinary shipping confirmation and order status emails that Shopify sends on behalf of the store. With beautiful email themes to choose from for 30+ email notifications templates, you can take your email marketing game to the next level without changing even a single line of coding. Replace the standardFew readers

• Unsubscribe From Notifications

  Overview Customers who have subscribed to receiving notifications on the branded tracking page or the ones who will receive the shipment notifications from your by default via AfterShip Tracking can unsubscribe from your email, SMS, and Facebook Messenger notifications anytime they want. How to unsubscribe from notifications 1. Email notifications Each email notification customer receives comes with an unsubscribe button at the bottom of the email that allow them to unsubFew readers

• Configure Multilingual Email Notifications

  Overview Interacting with your customers in a language that speaks to them is a first step in building a long-lasting relationship. With AfterShip Tracking, you can send multilingual email notifications to support users across multiple regions. For example, a customer whose order language is set to Chinese will get email notifications in Chinese, while customers whose order language iFew readers

• Enable and Disable Shipping Notifications

  Overview To better manage information sent to customers you can turn a notification trigger on or off anytime you want. Go to Notifications Emails and SMS in your AfterShip Tracking admin Shift the toggle to the right to Enable and to the left to Disable the appropriate triggers (https://storage.crFew readers

• How to Create Custom Email Workflows

  Overview AfterShip Tracking allows you to create email workflows so that updates for different delivery statuses like Info received, Delivered, Exception, In transit, Available for pickup, Failed attempt, and Out for delivery reach customers’ email inbox at the right time. What you’ll learn Create custom email workflows (3-create-custoSome readers