• Tracking Copilot (Beta)

  Introducing Tracking Copilot Are you struggling to interpret complex data and extract business insights? Are you constantly scanning dashboards and applying filters just to answer basic data questions? Is searching for specific shipments consuming too much of your time? Don't worry, Copilot is here to help! We're excited to announce the launch of our new AI capabilities: Tracking AI Copilot. This innovative tool is set to revolutionize your tracking experience by providing intelligent insigFew readers

• Shipment Analytics Key Performance Indicators

  Overview This article will help you understand the key performance indicators (KPIs) used in shipment analytics. The knowledge and understanding of these metrics are essential for evaluating the efficiency and effectiveness of your shipping operations. Metric Definition Time-based metrics are typically calculated using calendar days by default. If required, you can adjust your settings (https://support.aftership.com/en/article/how-to-set-up-business-days-in-order-to-delivery-time-caFew readers

• Updated On-Site Events and Conversions Tracking

  Set up on-site tracking to allow AfterShip to monitor how visitors behave when they interact with your tracking pages or click through notifications to visit your Shopify store.Few readers

• Shipment Events Analytics

  Overview The new Shipment Events Analytics Dashboard provides a centralized view of your shipping history, highlighting critical events such as delays, customs holds, and rerouted shipments. It helps pinpoint exactly when and where issues occur, and which carriers are involved—enabling you to identify patterns and resolve problems quickly. Events and reasons are generated from shipmentFew readers

• Upgraded AfterShip Shipments Analytics

  Overview AfterShip's new analytics toolkit provides visualization, user-interface, and functional improvements over the legacy version. The upgrade is designed to enhance user experience with a crisp, modern interface, advanced visualization tools, and improved scalability. Key improvements in the new version pave way to better data analysis and interpretation, customizable views, and comprehensive dashboards for shipment, order-to-delivery time, exceptions, and on-time performance. This dFew readers

• Getting Started With AfterShip Analytics

  Overview Explore the power of AfterShip's analytics, offering you a window into your shipping performance through an interactive dashboard. This feature opens the door to valuable data, providing insights into crucial aspects such as shipments, order-to-delivery time, transit time, on-time shipments, exceptions, notifications, tracking pages, shipment reviews, etc. What you'llSome readers

• Analyze Shipment Performance With Shipment Analytics

  Overview AfterShip’s Shipment Analytics report includes comprehensive data and insights related to the tracking and delivery performance of your shipments. You can also view the volume of shipments being tracked within a specified period, narrowed down by delivery status and destination. Let’s learn more about each component of the Shipments report in this article. WhatFew readers

• Analyze Order-to-Delivery Time Analytics Dashboard

  Overview AfterShip Tracking allows you to monitor and optimize shipment delivery times from order creation to shipment delivery. You can analyze processing, pickup, transit, and overall delivery times under one dashboard to identify supply chain bottlenecks and improve your shipping strategy for enhanced customer satisfaction. What you’ll learn In this arFew readers

• Analyze Transit Time Report With AfterShip

  Overview Keeping a tap on average transit time is imperative for eCommerce businesses in order to deliver the best post-purchase experience. AfterShip Tracking shows a comprehensive transit time report and offers crucial filters to help users take necessary actions to improve their shipping performance. What you’ll learn: In this tutorial, we’ll discuss: Transit time reporSome readers

• Improve Delivery Performance With On-time Shipment Analytics

  Overview Customers always expect brands to tell estimated order delivery date so that they don't have to seek support unnecessarily. Plus, it allows them to manage their plans in a way that lets them receive the delivery of their orders without any miss. AfterShip Tracking, besides lettings its users set the AI-predictive (https://support.aftership.com/en/article/set-promised-delivery-date-for-your-shopify-Some readers

• Learn About On-Time Status Definitions

  Overview The article provides the definitions for AfterShip Tracking's on-time statuses and explains the related fields that are used to calculate the on-time status. Before moving on to the on-time status definitions, please read about the related fields below:Few readers

• How to Check Shipping Exceptions Report

  Overview It is crucial for the merchants to monitor the performance of shipments with an exception event in the tracking history. In this article, you’ll learn how to access shipping exceptions reports that help you get a detailed overview of how your shipments perform over time. Steps to access shipping exception reports Navigate to Analytics Exceptions in the AfterShipFew readers

• Everything You Need to Know About Notifications Analytics

  Overview The Notifications analytics dashboard enables you to track and analyze the performance of your tracking email notifications and SMS messages. Gain valuable insights into what happens after someone opens or clicks on your notifications, and use this information to optimize your engagement strategy. Access notifications report (https://storage.crisp.chFew readers

• Grow Your Business With In-Depth Tracking Page Analytics

  Overview AfterShip tracking page analytics sit at the core of ease, understandability, and effortless monitoring. With everything available right in front of your eyes, without having to set and sort filters to get the data you want, it gives a bird's-eye view of how your customers are interacting with your tracking page. What you'll learn In this aFew readers

• Analyze Shipment Reviews to Understand Customer Experience

  Overview The Shipment reviews dashboard is a powerful tool that allows you to closely monitor and analyze the performance of the feedback (reviews) received from your customers about their delivery performance. With this in-depth data, you can gain valuable insights into your customers' delivery experience and what actions you can take to improve it. What you’ll learn In this tuFew readers

• Enable Google Analytics Tracking

  Overview Google Analytics is a tracking tool that helps you collect data from your website and mobile applications to create reports that provide insights into your business. AfterShip Tracking lets you connect your Google Analytics account to track and collect data for the activity and events on your branded tracking page. You can also access AfterShip's in-built tracking page analytics (httpsFew readers

• Learn More About Transit Time Calculation

  Overview We're aligning our transit time calculation with carrier standards for improved accuracy. Our previous method included the pick-up date, resulting in an extra day compared to carriers. Now, transit time starts on the first day after pick-up, aligning with carriers. This change simplifies SLA management and help you better monitor your shipping performance. What you’ll learn In this tutorial, weFew readers

• Benchmark Report Analysis

  Overview The AfterShip Benchmarks Report offers comparative insights into your organization’s key performance indicators (KPIs), relative to your industry peers and other AfterShip users. With in-depth examination and analysis of these benchmark results, you can identify areas of strength and weakness in your organization and gain insights into the latest treFew readers

• AfterShip Benchmark Reports Best Practices

  Overview Learn how to use the Benchmarks Reports to better understand your transit time and tracking page CTR data and make required improvements for successful business growth. If you get performance indicators labeled as Poor, track the root causes, take corrective actions, and closely monitor the progress of those actions to achieve improvement. What you'll learn In this tutorial, we will introduce: How to access benchmark reports KFew readers